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QuerySafe

Solutions · E-Commerce

Understand customers behind the storefront, and talk to the ones in front of it.

E-commerce teams need two kinds of intelligence: answers about customers and products, and better conversations with shoppers. QuerySafe covers both, with Intelligence and Buddy.

QuerySafe Intelligence · BigQueryDemo data

AskWhich customers are most likely to purchase again?

1,204 customers match the pattern of repeat buyers: a second order within 45 days and growing basket size.

Customers by repeat likelihood
  • Very likely1,204
  • Likely866
  • Possible661
  • Unlikely457

shop.orders · shop.customers · shop.order_items

Questions teams ask

In e-commerce, the questions change every week.

  • AskWhich customers are most likely to purchase again?
  • AskWhich products are often bought together but never promoted together?
  • AskWhere do first-time buyers drop off before a second order?
  • AskWhich categories have rising returns this month?

A working week, before and after

Growth lead

Today

Exports order data and builds a cohort sheet before each campaign.

With QuerySafe

Asks for the audience in plain language and refines it in conversation.

What QuerySafe helps with

Capabilities for E-Commerce

  • Understand products and customers.
  • Enable conversational discovery.
  • Support product recommendations.
  • Analyze purchasing behavior.
  • Assist customers throughout their journey.

Bring your hardest data question.

Tell us the questions your team keeps asking. We'll show you how QuerySafe approaches them.